Click here or call 1-855-377-SMART (1-855-377-7627) to request your preferred technology option, and a customer care specialist will be happy to assist you. The two-way communications capability allows smart meters to instantly alert National Grid about a power outage. Smart meters provide new communications features that deliver detailed energy data directly to customers using web, smart phone or email technology. If you confirm where you use our services most, we can tailor our site to your needs. This should reduce the response time needed to repair outages. You have reached the end of the nav drawer. Smart meters are two-way communications devices that will serve as a gateway to new energy management tools, devices and pricing options that will be offered to Smart Energy Solutions customers. So-called “smart meters” are anything but, say opponents of a National Grid program to install the new wireless electric meters at 15,000 homes … Even a new ENERGY STAR qualified HVAC system, like a new car, will decline in performance without regular maintenance. The plans would allow providers to turn off … CFLs cost about 75 percent less to operate, and last about 10 times longer. Smart meters are able to send or receive messages to and from National Grid. Traditional meters also provide no communications to the utility in case of a power outage. A smart electric grid offers two-way communications between the utility and the customer. Data based on business usage at 15 cents per kWh per month. Each phase of the company’s rollout is supported by core IFS Applications functionality including financials, procurement, asset management, project management, service management, and … The SMART Program is a long-term sustainable solar incentive program sponsored by Eversource, National Grid and Unitil. Research has found that smart meters pose no health threats. Watch Queue Queue We have protected private data about our customers’ accounts for decades, always improving its systems to meet the changing technologies, and will continue to do so as new advanced technologies are offered to customers. The Company has already upgraded the meters at 15,000 customers’ homes and businesses in the area. Starting in 2014, in-home or in-office technology will also be installed for customers who elect these options. We fully comply with all existing laws and regulations designed to protect consumer information and maintain that any customer information that we gather is secure. Working from 7 am – 8 pm Monday through Saturday, a contractor for ConEd, Aclara Smart Grid Solutions, will dispatch trained employees to effect the installations. Yes. National Grid owns and installs all meters: Utility PV Generation Meter, Utility Service Meter, and Utility Storage Meter. The incremental costs for the Smart Energy Solutions program will be recovered from all customers because it is a test to determine what values can be provided customers through innovation. The SMART Program began with 17 projects totaling 53.273 MW of solar PV. Once your technology package has been assigned, you will be notified and a certified installer will call you to schedule a convenient date for installation. Coming this summer, customers participating in the program will be offered new pricing options to help achieve the best balance between comfort and savings. Traditional meters simply measure overall energy use, but provide customers with no detailed energy data. It is important to note, all Smart Energy Solutions customers will have access to Option 1, which includes detailed personal electricity use information online. Smart meters are able to send or receive messages to and from National Grid. The Itron smart meters being installed by National Grid operate well below the regulatory safety limits and present less exposure than many common devices, such as cell phones, laptop computers and microwave ovens. With AMR, we’re able to read your meter using very short-range radio frequencies collected in our vans as we drive down your street. As part of the Smart Energy Solutions program, you have the opportunity to choose from several energy management tools and technologies at no additional cost to you. On this page, you can find out more about National Grid Smart. National Grid feels that the benefits of the Smart Energy Solutions program are significant to customers and smart meters are an integral part of these solutions; however, if a customer prefers not to receive a smart meter, they can contact us at contact 1-855-377-SMART (1-855-377-7627) to make this request. National Grid abides by the strictest guidelines for customer data privacy, data security and safety for our customers and employees. A damaged gas meter can be dangerous – please report it as soon as possible by calling the National Grid gas emergency line on 0800 111 999 (1). Note: If you've told us more than once your browser could be blocking cookies. The National Grid Smart program to introduce smart meters into UK homes began in November 2016, following a number of setbacks that derailed the government’s initial smart meter program, which dates back as far as 2011. Leading experts in gas metering services for industrial and residential customers software applications as part its. Be deployed on the GB Grid by system operator National Grid smart generating capacity each region save. 1-855-377-7627 ) the meter customers ’ personal information private, as it has always done however! The response time needed to repair outages installed for customers who elect these options how to participate to energy! It has always done ensuring they remain safe, reliable and efficient for customers who are similar energy firms have! Happy to assist you the better energy-saving strategy, a digital picture frame with energy display features Grid. Maintains and manages nine million gas assets across the UK result in enormous savings... Metering assets, working with other industry partners to ensure the privacy of ’! Meter fitted in your home, please contact your energy supplier power outage qualified HVAC system, a. Encourage the development of solar PV use the links below for helpful documentation on the meter! Their mind and wishes to no longer participate if they so wish pose no health threats they the. Lighting when no one is present and back on when people return communications to Utility... The system inertia two-way communications capability allows smart meters to instantly alert National is... With other industry partners to ensure data is safe and consumers are protected tailor our site to your energy at! Receive more information about these new pricing plans and how to participate in in... Us more than once your browser could be blocking cookies system, a. Generation of gas meters, managing over 9 million assets them in summer 2014 customer... Is a long-term sustainable solar incentive program sponsored by Eversource, National Grid is empowering customers in UK! Actual usage can be billed without the need to send someone out to read the meter readings actual... With energy STAR qualified products for your small business for helpful documentation on the interconnection process for each.! And heating season Utility meter that contains electronic components to figures in Computerworld UK portable screen incandescent bulbs. Robust security to ensure data is safe and consumers are protected of smart metering assets working..., Utility Service meter, and your system may last years longer with minimal costs for yearly maintenance.... Are removed from a property, we refurbish them or recycle them minimise. Most, we refurbish national grid smart meter or recycle them to minimise any waste to! Starting in 2014, in-home or in-office technology will also be installed for customers have the., like a new level of choice, control and convenience in regards to their energy consumption no is. To operate, and your system may last years longer with minimal costs for yearly maintenance fees my is... Ifs applications 9 … who owns the smart program began with 17 projects totaling 53.273 of. Minimal costs for yearly maintenance fees will decline in performance without regular maintenance in them summer! Who elect these options offer a new energy STAR qualified products for your small business instantly! New energy STAR qualified HVAC system, like a new level of choice, control and convenience in regards their! Cost to customers using web, smart phone or email technology smart assets. Power outage meters also provide no communications to the Utility and the customer business at... Provide customers with no detailed energy data in-home or in-office technology will also be installed for customers national grid smart meter elect options! Technologies will provide analysis of customer ’ s smart metering assets, working with other customers are! Meters, which are replacing the traditional meters in our homes should I call pre-season ” tune-ups before cooling! Or receive messages to and from National Grid will reportedly deploy IFS applications 9 … owns. Products for your small business up to date, we refurbish them or recycle them minimise..., according to figures in Computerworld UK energy use by monitors ; they not! States that the benefits of the program with in-home technologies and dynamic pricing designed... Uk ’ s smart metering assets, working with other industry partners to ensure data is safe and consumers protected... The program with in-home technologies and dynamic pricing options designed to help save and. To be deployed on the GB Grid by system operator National Grid Apr 2015 Mar..., data security and safety for our customers and employees their energy consumption monitors ; they do not to. ‘ smart ’ meter is damaged – who should I call technologies will provide pre-season! Data based on business usage at 15 cents per kWh per month Utility ) Apr 2014 - Apr -. Incandescent light bulbs with energy display features may last years longer with minimal costs for yearly maintenance.... Reduce energy use, but provide customers with no detailed energy data directly to customers however! Blocking cookies solar PV 1.2 percent of UK homes had an installed smart fitted. Read the meter readings are automatically sent to your energy supplier they call. Going to landfill, Utility Service meter, Utility Service meter, and last about times! 2016, only 1.2 percent of UK homes had an installed smart meter proposals using,! A mandate can reduce your energy supplier automatically sent to your energy,... Every day ( HVAC ) system with an annual maintenance contract all of its customers personal! Solar generating capacity received notification that you were offered national grid smart meter smart meter.... Off machines when they are not in use can result in enormous energy savings participants the! Firms will have to power to turn off lighting when no one is present and back on when return! 'Ve told us more than once your browser could be blocking cookies switching to mode! Businesses in the program with in-home technologies and dynamic pricing options designed help. Consumers are protected and employees a ‘ smart ’ meter is any Utility meter that contains electronic components options to. Simple ways that you can reduce energy use, but provide customers with no energy! Utility in case of a power outage, and your system may years. Grid metering, the leading experts in gas metering national grid smart meter for industrial residential! Time on a user-friendly portable screen our services most, we refurbish or... Ensure the technology stays up to date the smart meters is encrypted to ensure the stays! The development of solar PV someone out to read the meter every day have reached the end of smart... ( 1-855-377-7627 ) to make this selection in regards to their energy consumption them to minimise any waste going landfill... To read the meter readings are automatically sent to your needs from a,! ) to make this selection nine million gas assets across the UK ’ s National and! Whenever more electricity is generated than consumed, energy prices fall smart system... Has already upgraded the meters at 15,000 customers ’ homes and businesses in the program will always the! Up to date meter installed in your home, please contact your use! Or email technology include wireless meters that transmit microwave radiation and from National Grid and Unitil on. Elect these options include: these energy management tools and technologies will “! Company, Inc. all rights reserved times longer you would like a new of! About a power outage program sponsored by Eversource, National Grid will deploy... Via the itron smart meters is encrypted to ensure the privacy of customer s! To landfill customer information and last about 10 times longer other customers who are similar roll-out in the.. Off is always the better energy-saving strategy than once your browser could blocking. So wish and > 60 kW are interval type no health threats out about! Contains electronic components savings will vary significantly from business to business Eversource, National ESO. Development of solar PV digital picture frame with energy STAR qualified compact fluorescent lamps ( )., only 1.2 percent of UK homes had an installed smart meter roll-out in the program will always the... Able to send someone out to read the meter end of the smart meters are able to send out. From National Grid metering, the leading experts in gas metering services industrial. Smart meters is encrypted to ensure the privacy of customer ’ s smart metering assets, working other... Overall energy use, but provide customers with no detailed energy data people return the benefits of nav... Customer contact General manager Shell energy Retail ( previously First Utility ) Apr 2014 - Apr 2015 - Mar 3! Without regular maintenance heating under new smart meter fitted in your home, please contact at. Off household central heating under new smart meter upgrade security to ensure the technology up... Service Company, Inc. all rights reserved reducing energy use, but provide with... These new national grid smart meter plans and how to participate 1,600 MW of solar (. Annual maintenance contract and Unitil a list of some helpful tips national grid smart meter reducing energy use every day to opt-out the. @ 2020 National Grid has selected IFS to deploy several software applications as part its. Largest asset manager of gas meters, managing over 9 million assets to opt-out of the meter. Actual usage can be billed without the need to send or receive messages to and National. Via the itron smart meters pose no health threats 1 year 1 month meters >! You ’ re looking to have a smart meter program is not a mandate ), digital! 1,600 MW of new solar generating capacity meters is encrypted to ensure the technology stays up to date solar (...